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➤ JOIA Paraíso by Iberostar | Quintana Roo
Experience world-class service at JOIA Paraíso by Iberostar
The JOIA Paraíso by Iberostar is set in Playa del Carmen and has water sports facilities and a tennis court. A hot tub and a car rental service are available for guests. The property features a sauna and free WiFi.
At the resort, the rooms are fitted with a desk, a flat-screen TV and a private bathroom. Iberostar Grand Hotel Paraiso offers some units with sea views, and each room comes with a coffee machine.
A continental or buffet breakfast is available each morning at the property. Guests can enjoy a meal at the in-house restaurant, which serves Mexican cuisine.
The accommodation offers a fitness centre. You can play table tennis at Iberostar Grand Hotel Paraiso.
When guests need guidance on where to visit, the reception will be happy to provide advice.
Cancún is 50 km from the resort, while Playa del Carmen is 23 km away. The nearest airport is Cancún International Airport, 39 km from Iberostar Grand Hotel Paraiso.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
See photos for JOIA Paraíso by Iberostar
Room choices in JOIA Paraíso by Iberostar
JOIA Paraíso by Iberostar Services
| Bathroom | Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer |
| Bedroom | Linen, Wardrobe or closet, Alarm clock |
| View | View |
| Outdoors | Outdoor furniture, Beachfront, Balcony, Terrace, Garden |
| Kitchen | Coffee machine |
| Activities | Themed dinner nights Additional charge, Beach, Tennis equipment, Evening entertainment, Water sport facilities on site, Nightclub/DJ, Entertainment staff, Diving Additional charge, Darts, Table tennis, Billiards, Golf course (within 3 km) Additional charge, Tennis court |
| Living Area | Desk |
| Media & Technology | Flat-screen TV, Satellite channels, Telephone, TV |
| Food & Drink | Coffee house on site, Fruits, Wine/champagne, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker |
| Reception services | Private check-in/check-out, Concierge service, ATM/cash machine on site, Currency exchange, 24-hour front desk |
| Cleaning services | Daily housekeeping, Ironing service |
| Business facilities | Business centre, Meeting/banquet facilities |
| Safety & security | Smoke alarms, Key card access, Safety deposit box |
| General | Adult only, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Car hire, Lift, Fan, Barber/beauty shop, Ironing facilities, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
| 3 swimming pools | Open all year, Adult only, Heated pool, Open all year, Adult only, Heated pool, Salt-water pool, Pool bar, Open all year, Adult only |
| Wellness | Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body treatments, Pedicure, Manicure, Beauty Services, Sun umbrellas, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna |
| Languages spoken | German, English, Spanish, French |
JOIA Paraíso by Iberostar Terms and Conditions
| Check-in | From 15:00. Guests are required to show a photo identification and credit card upon check-in |
| Check-out | Until 12:00 |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option. |
| Children and beds | Child policiesChildren are not allowed.Cot and extra bed policiesCots and extra beds are not available at this property. |
| Age restriction | The minimum age for check-in is 18 |
| Pets | Pets are not allowed. |
| Groups | When booking more than 10 rooms, different policies and additional supplements may apply. |
| Accepted payment methods | Cash |
The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled prior to arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.
An environmental fee of 32.57 mxn per night per room must be paid upon check-in.
The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.
Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.
Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.
Children policy: Not applicable, it is an adults-only hotel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Iberostar Grand Paraíso
Iberostar Grand Paraiso
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What are the outdoor activities at JOIA Paraíso by Iberostar
Outdoor furniture, Beachfront, Balcony, Terrace, Garden
What languages are spoken at JOIA Paraíso by Iberostar?
German, English, Spanish, French
What are the general services offered at JOIA Paraíso by Iberostar?
Adult only, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Car hire, Lift, Fan, Barber/beauty shop, Ironing facilities, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at JOIA Paraíso by Iberostar?
Pets are not allowed.
What is the check-in time at JOIA Paraíso by Iberostar?
From 15:00. Guests are required to show a photo identification and credit card upon check-in
What is the check-out time at JOIA Paraíso by Iberostar?
Until 12:00
100% real reviews of JOIA Paraíso by Iberostar
If you have any questions regarding the facilities or services provided at JOIA Paraíso by Iberostar, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.
Bonita
Fernanda
Anelys
Sheila
- JOIA Paraíso by Iberostar -
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